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Add funds, cash out and verify your account

We run deposits through bKash, Nagad and Rocket so you can top up in seconds. Withdrawals follow the same local rails, and verification keeps your balance locked to you alone.

bKashNagadRocketBank TransferFast withdrawalsSecure verification
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599 Add funds, cash out and verify your account
599 Add money to your 599 wallet

Add money to your 599 wallet

We keep deposits simple because you want to reach the lobby, not fight a payment screen. Choose your mobile wallet or bank from the cashier, enter the amount, and confirm inside your bKash, Nagad or Rocket app. The balance updates in your 599 account as soon as the payment clears, usually within a minute. You can top up from mobile or desktop;

both paths hit the same cashier screen. We show the exact steps and the receiving account number on that screen so you know where the money is heading before you approve it.

  • Open the cashier — Log in to 599 and tap the deposit button at the top of the lobby to bring up the cashier screen.
  • Pick your wallet or bank — Select bKash, Nagad, Rocket or Bank Transfer from the payment row, then enter the amount you want to add.
  • Confirm in your app — Follow the on-screen prompt to open your wallet app, send to the account number shown, and approve the transfer with your PIN.
  • Balance updates — Your 599 wallet reflects the new balance as soon as the payment provider confirms the transaction, typically under a minute.
PAYMENT OPTIONS

Local wallets and banks we accept

Every payment method on this list connects directly to a Bangladesh wallet or bank. We do not route through third-party processors that add conversion fees or extra steps. Pick the one you already use for day-to-day mobile top-ups and bill payments; that way you skip account setup and move money the same way you always do. All methods work for both deposits and withdrawals, and you can switch between them if you want to top up with one wallet and cash out to another, though matching them speeds up verification.

bKash The mobile-money service most Bangladesh users already have installed. Deposits clear in under a minute; withdrawals usually land the same day.
Nagad Government-backed mobile wallet with wide merchant acceptance. Works exactly like bKash for 599 deposits and payouts.
Rocket Dutch-Bangla Bank's mobile-finance app. Same instant-deposit flow; withdrawals follow the bank's standard processing window.
Bank Transfer Direct deposit from any Bangladesh bank account. Takes longer than mobile wallets but suits larger amounts; withdrawals return to the same bank account.
599 Confirm your identity on 599

Confirm your identity on 599

Verification ties your 599 account to a real person so withdrawals go to you, not someone who guessed your password. We ask for a photo ID and proof that you own the mobile wallet or bank account you are using. Upload a clear shot of your national ID card or passport, plus a screenshot or photo of your bKash, Nagad or Rocket

account screen showing your name and number. Our support team reviews documents within a few hours during business days. Once verified, your account stays verified and you can withdraw without re-uploading every time. We store documents securely and use them only to confirm your account ownership.

  • Open account settings — Log in, tap your profile icon, and select the verification section to see what documents we need from you.
  • Upload your ID — Take a clear photo of your national ID card or passport and upload it; make sure all four corners and the text are visible.
  • Prove payment ownership — Screenshot your mobile-wallet home screen showing your name and number, or upload a bank statement with matching details, then submit.
  • Wait for approval — Our team checks your documents and marks your account verified, usually within a few hours on business days; you receive a notification when it is done.
599 Move winnings back to your wallet

Move winnings back to your wallet

Withdrawals reverse the deposit path: pick the same bKash, Nagad or Rocket account you used to fund your wallet, enter the amount, and submit the request. We check that your account is verified and that the payout method matches your deposit method to meet standard security practice. Once those checks pass, the money leaves your 599 balance and lands in your mobile

wallet or bank account. Timing depends on your payment provider, but most Bangladesh mobile-wallet withdrawals clear the same day. If you have not completed verification yet, we will prompt you to upload your documents before the payout can move forward.

  • Go to withdrawals — Log in and open the cashier, then tap the withdrawal tab to see your available balance and payout options.
  • Choose your method — Select the bKash, Nagad, Rocket or bank account you want to receive the funds, then type the amount you are withdrawing.
  • Complete verification if needed — We confirm your identity and payment-method ownership before releasing funds; upload documents if the system asks for them.
  • Funds reach your wallet — After verification clears, the withdrawal processes and your payment provider credits your account, usually the same day for mobile wallets.

Banking answers

These are the questions support hears most often about deposits, withdrawals and verification. If your question is not here, open the live-chat icon at the bottom right and ask us directly; the team sees your account details and can check transaction status in real time.

Most bKash deposits confirm within one minute. If it takes longer, check that you sent to the exact account number shown on the cashier screen and that your bKash balance had enough funds to cover the amount.

You can, but matching your deposit and withdrawal methods speeds up verification. If you switch wallets, upload proof of ownership for the new one before requesting a payout.

We ask for a photo ID like your national card or passport, plus a screenshot of your mobile-wallet home screen or a bank statement showing your name and account number.

Minimum amounts depend on the payment method you choose and are displayed on the cashier screen when you enter a transaction. Most mobile wallets set a low floor so small top-ups work fine.

Check that your account is verified and that you entered the correct wallet or bank details. If everything looks right, contact support through live chat with your transaction reference so we can trace it.

We do not add fees on our side. Your mobile-wallet or bank provider may apply their standard transaction charges; check your wallet app for their fee schedule before confirming a transfer.
Reference

599 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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